Contact us
Thank you for reaching out to Valvetronic Designs!
- If you are interested in a specific system for your vehicle you will be able to find it on our website using the car selector or by using the search function on our website.
- If you can not find a specific system for your vehicle it is best to use our Universal Valved Muffler kit.
- Please visit our FAQ page for quick answers to our frequently asked questions
- Please read through our return policy if you wish to make a return: https://valvetronic.com/pages/return-policy
- Please allow 24-48 hours for our team to get back to you as soon as we can
- If you are contacting us regarding an order issue, start at the original place of purchase. 100% of claims start with the original place of purchase, and all refunds, if granted, are through the original place of purchase. Call them first.
- If you remove, we can not approve. If a product issue is discovered after installation, do not remove the product before receiving confirmation of a return approval from the original place of purchase. On-car information can often lead to diagnosis and action plans; Valvetronic Designs requires a chance to address in this manner. Post-install products removed prior to return authorization will be denied any warranty claim.
- Any alterations or attempts to fix will void the warranty. This includes welding, bending, or any ad-hoc methods that alter the product in any way.
- All warranties are for the original owner only. Second owners can purchase replacement components if needed.
- If you are a dealer or bought through VALVETRONIC DESIGNS directly, fill out the form at the bottom of this page.
- Orders or parts of orders canceled more than 48 hours after placement will be assessed a 20% raw-materials allocation fee. This applies to all exhaust systems. If a special operations exhaust is ordered and it is not in stock, please allow for 8 to 12 weeks for it to be manufactured for you.
- An order can NOT be canceled if it has shipped.
- For assistance on your order please fill out our support form using our website's support system to submit an inquiry for assistance by clicking the button below.
For best contact with our team, head to our support tool linked below and one of our agents will be in touch as soon as we can! Thank you for the understanding.